Macklin Consulting associates take great pride in having helped some of the finest manufacturers in the home appliances and heating and cooling industries.
These clients are heavy consumers of steel, aluminum and copper metals. Macklin Consulting solutions helped these clients take aggressive countermeasures against the rising costs of the metals commodity markets.
Our systems have allowed customers to reduce their metal scrap experience and increase their material yields.
We have also helped clients reduce their Days Sales Outstanding (DSO) by implementing systemic tools for accounts receivable associates to be more effective at their collections.
A major hospitality-industry multinational benefited from our low cost system implementations at two of their call centers. One helped their customer service representatives be more effective at converting calls into sales while another tied their call performance to their weekly evaluations.
These systems, combined with process efficiencies, have led to substantial first-year annualized savings that more than paid for the cost of our engagements.
